Feedback is a natural part of our journey as interpreters. While often difficult, it allows us to work with our clients and colleagues better when we embrace it as an opportunity to grow.
When faced with feedback: 1) See it as a growth opportunity, not a personal attack. Remember, you don’t have to agree; you can choose what you do with the feedback. 2) Reflect on the emotions that arise before reacting. Process feelings calmly, then focus on improvement. 3) Respond thoughtfully. You’re the expert guide, in control. A calm reply shows emotional intelligence. 4) Use suggestions to build your skills. Interpreters never stop acquiring knowledge. Let feedback guide your continuing education. 5) Keep perspective. This is about constructive suggestions to improve the client’s journey, not a negative evaluation of you. By embracing feedback as an opportunity for growth and skillfully processing emotions, we better connect with our clients and colleagues.
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AuthorWelcome to the Emotionally Intelligent Interpreter! Archives
November 2023
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